Privacy Policy

Effective date: October 18, 2026

Potluck Labs, Inc. (“Potluck Labs,” “we,” “our”) operates potluck.software as a software, research, marketing, automation, and creative-services business. This policy describes information handled through this company website. Individual applications may publish additional product-specific privacy notices.

Information we receive

When you contact us by email, we receive the information you provide, such as your email address, name, and message. Hosting providers may automatically process standard technical information such as IP addresses, request timestamps, browser details, and diagnostic logs needed to serve and protect the site.

Information relating to professional services

When discussing or providing marketing, automation, software, or book projects, we may process business contact information, project instructions, approved creative assets, technical documentation, and agreed deliverables. Where integrations or client data are involved, the engagement should define access permissions, approved processors, confidentiality, deletion, and any separate data-processing terms before work starts.

How we use information

We use this information to answer inquiries, offer support, keep our website operating, detect abuse, and meet legal obligations. The company homepage itself does not collect payment card information.

Third-party tools and international processing

Depending on the engagement, hosting, communications, collaboration, analytics, and AI service providers may process information under their own or contracted terms. Before transmitting sensitive client materials to a third-party tool, the relevant project agreement should specify whether such use is permitted. Processing may take place outside the customer's country, subject to applicable safeguards and legal requirements.

Sharing and retention

We may rely on email, hosting, or infrastructure providers to process data on our behalf, and may disclose information when legally required. We retain inquiries and technical records only as long as reasonably necessary for these purposes or applicable obligations.

Security and incidents

We seek to use access controls, limited sharing, and appropriate technical and organizational safeguards. No electronic service is completely secure. If you believe information submitted to us has been exposed, contact our support address with a description, without sending additional sensitive records.

Your choices

You can request access to, correction of, or deletion of your personal information, subject to applicable legal limitations, by contacting us. Please identify the message or information involved.

Children

This corporate website is not directed toward children under 13, and we do not knowingly seek their personal information through it.

Updates

We may update this policy as our services change. A revised version will be posted here with an updated effective date.

Contact

Potluck Labs, Inc. — [email protected].

Project and manuscript inquiries

If you request software development, ghostwriting, or publishing assistance, we may receive the project description, contact details, and materials you choose to send. Do not submit sensitive personal information or confidential manuscript material until appropriate confidentiality and project terms are agreed. Information practices for a separately operated PocketAuthor product should be disclosed by that product's own privacy notice.